Privacy Notice
Last updated: August 2026
1. Who we are
Health & Safety Templates UK is a resource provided by Liability Claims Investigations Ltd.
For the purposes of applicable UK data protection legislation, Liability Claims Investigations Ltd is responsible for the personal information collected through this website and the associated services described in this notice.
If you have any questions about how your personal information is used, or wish to exercise your data protection rights, please contact us using the contact details provided on this website.
2. What information we collect
Depending on how you interact with the website, we may collect:
your name;
email address;
information you provide when contacting us;
information relating to products you purchase;
order and transaction information; and
limited technical information associated with your use of the website and associated services.
We only seek to collect information that is reasonably necessary for the purposes described below.
3. How we use your information
We may use your personal information to:
provide the free H&S Quick-Check you have requested;
respond to enquiries;
process and administer purchases;
provide access to purchased digital products;
provide customer support;
send information relating to purchases or services;
where you have provided the appropriate consent, send marketing emails about our health & safety resources and products;
maintain appropriate business and financial records; and
comply with legal and regulatory obligations.
4. Our lawful basis for processing
We process personal information using the lawful basis appropriate to the particular activity.
This may include:
Contract or steps taken at your request — for example, where your information is needed to process a purchase or provide a product you have requested.
Consent — where you have actively agreed to receive marketing communications from us. You can withdraw marketing consent at any time.
Legal obligation — where we are required to retain or process information to comply with legal or accounting requirements.
Legitimate interests — where appropriate, for purposes such as administering and protecting our business, provided that our interests do not override your rights and interests.
5. Email marketing
Where you have provided consent to receive marketing emails, we may use your email address to send information about Health & Safety Templates UK, including new products, resources and relevant information.
Every marketing email will provide a simple way to unsubscribe.
You can withdraw your consent at any time by using the unsubscribe facility in the email or by contacting us.
6. Third-party service providers
We use third-party services to operate parts of the website and provide our products and services.
These may include:
MailerLite — used to collect email addresses, deliver the free H&S Quick-Check and operate our email communications and automation. MailerLite states that it acts as a processor when processing subscriber data on behalf of its customers.
Payhip — used to provide our online storefront, process orders and deliver digital products. Payhip states that payment information is handled separately by the payment processor selected at checkout.
Payment providers — payments may be processed through providers such as Stripe or PayPal. Payment card details are handled by the relevant payment provider rather than being stored directly by us.
We may also use other service providers where reasonably necessary to operate the website, provide services, maintain records or comply with legal obligations.
7. International processing
Some of the service providers we use may process personal information outside the UK.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is made in accordance with applicable data protection legislation.
For example, MailerLite's current documentation describes the safeguards it uses for applicable international transfers.
8. How long we keep information
We will retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including any legal, accounting or reporting requirements.
Email marketing information will generally be retained while you remain subscribed. If you unsubscribe, we may retain limited information necessary to record your preference and prevent further unwanted marketing communications.
Purchase and transaction information may need to be retained for longer periods where required for accounting, tax, legal or other legitimate business purposes.
9. Your rights
Subject to applicable legal requirements and exemptions, you may have rights including:
the right to request access to your personal information;
the right to request correction of inaccurate information;
the right to request deletion of your information in appropriate circumstances;
the right to restrict certain processing;
the right to object to certain processing;
the right to data portability where applicable; and
the right to withdraw consent where processing is based on consent.
You can exercise your rights by contacting us using the contact details provided on this website.
10. Complaints
If you have concerns about how we have handled your personal information, please contact us first so that we can try to resolve the matter.
You also have the right to complain to the Information Commissioner's Office (ICO), which is the UK's independent supervisory authority for data protection.
11. Cookies and similar technologies
The website and third-party services used in connection with it may use cookies or similar technologies for purposes such as providing website functionality, security and understanding how services are used.
The use of cookies and any consent requirements will depend on the particular service and how it is configured.
12. Changes to this Privacy Notice
We may update this Privacy Notice from time to time to reflect changes to our services, technology, legal requirements or the way we process personal information.
The latest version will be published on this website.